SÒPHIA CZ has an obsessive attention and strong emphasis on Customer satisfaction, which is the first of interior performance parameter. The Company puts in place a series of actions to facilitate its customers before, during and after the purchase of their services or products with special attention to the needs of its stakeholders.
For us, Customer care is not a simple matter of marketing or information systems, but it concerns the Company’s values and his vision as a whole. This approach is closely related to strategy, communication, integration of business processes, people and culture. This clear vision puts the Customer to the centre of the attention.
Thanks to this modus operandi, SÒPHIA CZ, get as Customers very important brands in aerospace, defense and automotive fields.